Before You Book â Please Read Carefully
We know itâs easy to rush through online bookings, but this info is really important â for your safety and to make sure your appointment goes smoothly. ?
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? Patch Testing & Consultations
All colour services require a patch test â unless you're a regular client, having your usual colour, and your test is up to date.
A consultation is required first if:
Youâre a new client
Itâs been over 6 months since your last patch test with us
Youâve had a tattoo or permanent makeup
Youâve had a colour service using a different colour line (even at home)
Youâve had any allergic reactions to products, medication, or anything else
You are pregnant or under 16 (colour services are not available)
Major colour changes or lightening also require a strand test, which is done during your consultation.
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? Payments, Cancellations & No-Shows
Online payments are non-refundable. If your appointment canât go ahead due to consultation or patch testing requirements, weâll gladly transfer your payment to another appointment or use it toward retail.
Cancellations with less than 24 hoursâ notice will be charged 50% of the appointment cost.
No-shows are charged in full.
You must be over 16 to book online.
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? Didnât Get a Confirmation Email?
If you havenât received an email confirming your appointment details, your booking may not have gone through properly. This usually means a step was missed. Please give us a call to check.
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? Unisex Salon â Privacy Options
We are a fully unisex salon. If you require a private space, just give us a ring before your appointment â weâll do everything we can to accommodate you.
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? Not Sure What to Book?
Please book a consultation first â weâll talk through what you want, do any testing needed, and make sure everythingâs safe and suitable.